Hollo App Privacy Policy

Hollo Limited builds applications for supporting both research and clinical processes. But your privacy is very important to our team. So we developed a Privacy Policy that covers how we handle your information in connection with Hollo applications ("Apps"). Please contact us if there are any questions. This policy was last updated on November 17, 2022.

This page is used to inform visitors regarding our policies with the collection, use, and disclosure of Personal Information. This Privacy Policy covers information we collect or receive about you in contexts around the "Hollo Research" App or the "Hollo DigiACT" App.

If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible at our website unless otherwise defined in this Privacy Policy.

Informed Consent

If the App is used in the context of our Clinical Study and Clinical Trials, you must sign an informed consent and authorization form (if applicable) ("Informed Consent") for the Study. By using the App, you consent to the collection, use, and sharing of your information as described in this privacy Policy and as outlined in the informed Consent. To the extend anything in this Privacy Policy conflicits with the Informed Consent, the terms of the Informed Consent will control.
Throughout this policy we may use the term "Study Team" to refer to all the entities that may have access to collected data from or about you through the Apps or as part of the Studies. For all Studies the Informed Consent will include specific information about the members of the Study Team.

Information Collection and Use

For a better experience or for purposes of indentification and contact, while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to Contact Information (Name, Email, and phone number); Demographic Information (Age, Gender, Residence Address, race, etc.); Medical history and information (such as prior diagnosis, etc.); Sensor information (such as heart rate, and other mobile sensors); or even Video and Audio Recordings. The information that we request will be retained by us and used as described in this Privacy Policy and the Informed Consent.

Log Data

We want to inform you that whenever you use our Service, in a case of an error in the app we collect data and information (through third party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics.

Cookies

Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device's internal memory.

This Service does not use these “cookies” explicitly. However, the app may use third party code and libraries that use “cookies” to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.

Information Disclosure

We may employ third-party companies and individuals due to the following reasons:

To facilitate our Service;
To provide the Service on our behalf;
As members of the Study Team, to conduct and support the study;
To review the study as an Instituional Review Board;
To perform Service-related services; or
To assist us in analyzing how our Service is used.

We want to inform users of this Service that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated to not disclose or use the information for any other purpose.

The app does use third party services that may collect information as well.

Link to privacy policy of some third party service providers used by our Apps

Others

Other organizations may include some of the following third parties:

Government and Regulatory authorities, such as the Health Authority, the U.S Food and Drug Administration;
Other Approved Study Researchers, if permitted by the Informed Consent, certain third-party researchers who are approved may access limited Study Data. The categories of approved study researchers, the type of Study Data they amy have access to, and the purposes that thye may use the data for will be in more detail in the Informed Consent.
Others, if we determine that disclosure is reasonbly neccessary to enforce our terms and conditions or protect our operations or users. We disclose information as described in the Informed Consent. Additionally, in the event of a reorganization, merger, or sale we may transfer any and all personal information we collect to the relevant third party.

Security

We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Links to Other Sites

This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we h3ly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children’s Privacy

These Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page.